Incident Response and Crisis Management Workshop (Oct)

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RW Crisis Mgmt Course 21 Oct 2015_Page_1

Incident Response and Crisis Management Workshop

Wednesday, 21 October 2015

9:00 am – 12:30 pm


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The purpose of this workshop is to help business line managers, executives, and business continuity coordinators develop an understanding of incident response and crisis management principles and processes. Participants will:

  • Gain practical understanding of the principles, strategies and techniques of incident response and crisis management
  • Learn how to put together an incident response crisis management plan

Key Topics

  • Overview of crisis management and linkages with emergency response, business continuity and recovery
  • Incident response and crisis management framework
  • Roles and responsibilities
  • Incident notification and escalation
  • Information management, incident tracking and reporting
  • Handling stakeholder communications
  • Developing and implementing the incident response and crisis management plan


Who should attend

  • Executives who have oversight responsibility for crisis management and business continuity
  • Those responsible for developing and implementing incident response and crisis management plans



Kenny Seow is a Partner at Riskwest and a Director of the Australasian Chapter of the Business Continuity Institute. He has over 25 years of international experience in emergency management, business continuity and crisis management in banking, securities, logistics and government. Kenny conducts BCM training regularly and has trained over 2,000 senior managers and executives from public and private sector organizations. He is a BCI Approved Instructor and qualified ISO 22301 Lead Auditor and Trainer.



Course fee: $350

Fee Includes GST, course handouts, morning tea and online service feeĀ 
Group discounts and in-house training available. Quotation upon request.


Register and pay online at